About SurveyGarden
SurveyGarden offers companies and other market research agencies the chance to have questionnaires and surveys hosted on-line. We can host a questionnaire that you have designed, or provide ready-to-use questionnaires for common market research surveys. Once the questionnaire is up and ready, you would get in contact with the people you want to ask to take part.
Alternatively for specialist projects, or where you need external expertise, or where you want to use advanced research techniques, you can contact dobney.com who use SurveyGarden to host custom-made and bespoke surveys including on-line conjoint, trade-offs and bespoke elicitation exercises (see our live demonstration)
Frequently asked questions
When would I use a ready-to-use questionnaire?
Much volume market research is fairly standardised in format and structure, only the specific details of the company or the product elements change. For instance standard question types such as "Overall how satisfied would you say you are with...?". By tailoring each ready-to-use questionnaire using our Questionnaire Wizard you get the details right, but in a standard format allowing you to build your own survey on-line. (You can download our off-line Questionnaire Wizard for paper-based surveys)
When do I need to use an expert?
The need to use an expert depends on your experience and expertise and the type of project you want to carry out. Simple surveys where you contact all your customers with a ready-to-use questionnaire can be run by anyone. Some care is needed to watch for the number of responses in analysis, but the dobney.com guide can help here.
For more complex projects where original thought is needed at the design stage, or where specialist techniques are needed such as conjoint analysis, or where the analysis is more complex you should contact dobney.com who have a great deal of expertise if you need something that is not run-of-the-mill.
What do I need to know about sampling?
On-line surveys are best carried out where you already have contact information for the people you wish to survey and where those people are regularly on-line. This means that on-line surveys are great for business-to-business work, but can be less suitable for consumer work unless you have a known universe (for example subscribers to a magazine). For consumer markets traditional face-to-face and phone interviewing may be more suitable.
Can you provide sample?
We can source sample for you, but we do not have our own panels of ready respondents.
Do I need to provide incentives?
This depends on the people you want to survey. For B2B companies surveying your own customers, an incentive may well not be necessary because people will help out someone they know well. If you are more remote from your customers (eg mail order), an incentive may be necessary.
Do you do pop-up surveys?
SurveyGarden can be used for pop-up surveys. You will need to include some specific code in the website that you wish to use.
Where do I begin?
We will be automating much of the set-up, pricing and purchasing. At this stage you need to email us with details of your survey and we will come back to you with a price and details of how to get onto SurveyGarden.
